Terms and conditions

Terms and conditions

Kindly familiarise yourself with our terms and conditions, and keep them on hand for future transactions.

Disclaimer: All prices are subject to the Rand/Dollar exchange rate. As such, pricing is subject to change without prior notification from Jinza Gaming Technologies. No further discounts or rebates apply. Our product line may differ from images available on www.gaming-pc.co.za as well as actual products differing from pictures.
Stocks are limited, but we will endeavour to meet any and all demands for promotional stock advertised. Where indicated, stock may be listed as “Limited stock” or any other relevant variant, please see definitions below.
Should we run out of the advertised stock, we will do our absolute best to either source additional stock, or offer a reasonable alternative. Where possible the stock availability will be listed.

Stock levels and product availability:

In stock – the product is immediately available for delivery.

Limited stock – the product is available immediately for delivery, but quantities are limited and therefore availability cannot be guaranteed.

Available to order – the product is not available in for immediate delivery. This is a special order that needs to be placed with our suppliers, and may take longer than normal to arrive. All prospective customers will be notified as such.

In all of the above cases, we can provide pricing and accept orders. The only variation is lead time based on the current stock levels.

 

  1. Intended audience/ Use:

1.1 Jinza Gaming Technologies provides this Web site, www.gaming-pc.co.za (the “Site”) to you, subject to these Terms of Use. By using this site, you signify your assent to the terms of use recorded herein and agree to be bound by them.

1.2 The Terms of Use may be updated by Jinza Gaming Technoogies from time to time without notice to you.

1.3 This Web site and all the information, communications, downloads, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Site (collectively “Content”), is intended for the lawful use of Jinza’s customers, dealers, employees and members of the general public. The Site is controlled and operated in whole or in part by Jinza, from its offices within South Africa. Jinza makes no representation that these materials are appropriate or available for use in other locations. Those who access the Site do so at their own risk. You acknowledge that Jinza reserves the right in its sole discretion to refuse or terminate access to the Site by you at any time.

1.4 If you are under the age of 18, you must ask your parents or guardian before you:

1.4.1 E-mail the site, or ask us to e-mail you anything; or

1.4.2 Send in any information; or

1.4.3 Enter any contest.

  1. Contract overview:
2.1 The terms and conditions as listed below, are applicable to all sales made and entered into with Jinza Gaming Technologies (PTY) LTD, whose registered office is at 308 Boundary Office Park, Boundary Road, Johannesburg 2108 (The supplier).
2.2 No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between us.
2.3 By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken and you receive your acceptance e-mail. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.
2.4 The contract is subject to your right of cancellation (see below).
2.5 The Supplier may change these terms of sale without notice to you in relation to future sales.
  1. Reference to goods and pricing:
3.1 The description and price of goods you order will be as shown on the Supplier’s website at the time you place your order. Please see notes regarding “definitions of stock levels and availability.”
3.2  The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, Jinza will inform you as soon as possible and offer you an alternative unit, or credit you for any sum that has been paid by you or debited from your credit card for the goods.
3.3  Every effort is made to ensure that prices are shown on the Supplier’s website are accurate at the time orders are placed. If however an error is found, the Supplier will inform you as soon as possible, offering an option of reconfirming your order at the correct price, or giving you the option to cancel your order. If the Supplier does not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel the order, or if the order is cancelled automatically as a result of the 14 expiry period, the Supplier will refund you or re-credit you for any amount that has been paid by you for the items.

 

  1. Product images:
4.1 Product images are for illustrative purposes only and may differ from the actual product.
  1. Payment methods:
5.1 Payment for the goods and delivery charges can be made by any method shown on the Supplier´s website at the time you place your order.  At this time, only payments made by direct EFT will be accepted until further notice.

Payment shall be due before the delivery will take place and time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.

5.2 There will be no delivery until cleared funds are received.
5.3 Payments shall be made by you without any deduction whatsoever unless you have a valid court order requiring an amount equal to such deduction to be paid by the Supplier to you.

 

6. Your right of cancellation:

6.1 You have the right to cancel the contract at any time up to the end of 7 working days after you receive the goods. This right may only be exercised if the packaging is not opened and the good are returned unused.
6.2 To exercise your right of cancellation, you must give written notice to the Supplier by email / contact us section of our website, giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient.
6.3 If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned after prior arrangement to the address stated in the Contact Us section of the website. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.
6.4 Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods.  In all cases, as per Distance Selling regulation we will deduct the delivery / carriage costs from the refund amount. You must return the goods to us at your own expense using an insured courier service. There will be a charge of R 200, if you would like us to collect the goods via our own courier instead of sending the items yourself. Such refund will be made after deducting reasonable costs for services rendered such as postage costs, credit card processing charges, bank charges, and PC assembly costs (in the case of custom built computers).
6.5 Except in the case of faulty or mis-described goods, if you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.
6.6 You do not have the right to cancel the contract if the order is for computer software which has been unsealed by you, or for consumable goods which, by their nature, cannot be returned, save where a fault is discovered which could not have been discovered otherwise than by unsealing the goods.
6.7 Once you confirm your order as correct a standard cancellation fee will be at the expense of the customer.
6.8 An order cancelled in transit will incur the standard cancellation fee plus additional transit costs at the expense of the customer.
6.9 In the event of an order returned due to non-delivery, the transit costs will be at the expense of the customer.
  1. Delivery:
7.1 The goods you order will be delivered to the address you give when you place your order.

No deliveries are not made outside of South Africa.

7.2 Orders placed before 3.00 pm on a working day will be processed that day and will be delivered as per the requested delivery option provided no additional security checks are required and all stock items are available. (A working day is any day other than weekends and bank or other public holidays.)
7.3 If delivery cannot be made to your address for reasons under the Supplier´s control the Supplier will inform you as soon as possible.
7.4 If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under control of the Supplier) then without prejudice to any other right or remedy available to the Supplier , the Supplier may:

7.4.1 Store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or
7.4.2 Sell the goods at the best readily obtainable price and (after deducting all reasonable storage and selling expenses) account to you for any excess over the price you agreed to pay for the goods or charge you for any shortfall below the price you agreed to pay for the goods.
   
7.5 If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations the Supplier shall refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. On exercising your right to cancel you shall be required to return the goods to the Supplier. Should you fail to return the goods, the Supplier reserves the right to deduct any direct costs incurred by the Supplier in retrieving the goods as a result of such failure.
7.6 Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.
7.7 Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make thereafter.
7.8 AFTER PICK UP: Please note, that once the courier has collected your parcel from our premises, the parcel is no longer in our control, liable for any late deliveries. You will be supplied with the courier company’s details, please contact them directly for the delivery time.
7.9 Jinza assumes no liability for orders shipped to incomplete or incorrect shipping addresses supplied by the customer. Any additional fees for such orders will be the responsibility of the customer. (Please ensure that you have provided the correct delivery address prior to the shipping time, as all additional costs will be for the customer to resolve.)
7.10 Parcels will only be dispatched once payment reflects and has cleared in the bank account if paying by EFT or bank deposit.
7.11 Jinza cannot be held liable for missing or damaged parcel in transit, or any delays caused by the couriers or any 3rd party.
  1. Risk/Title:
8.1 The goods are at your risk from the time of delivery.
8.2 Ownership of the goods shall not pass to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of: 
8.2.1 the goods, and 
8.2.2 all other sums which are or which become due to the Supplier from you on any account.
8.3 The Supplier shall be entitled to recover payment for the goods even though ownership of any of the goods has not passed from the Supplier.

 

  1. Trademarks and Service Marks:

There are a number of proprietary logos, service marks, trademarks, slogans and product designations found on this Site. By making them available on this Site, Jinza is not granting you a license to use them in any fashion. Access to this Site does not confer upon you any license under any of Jinza’s or any third party’s intellectual property rights.

  1. Privacy and Security:

All personal information that is loaded or stored onto our website, will not be sold to any 3rd parties.

  1. Transmitted Material:

Internet Transmissions are never completely private or secure. You understand that any message or information you send to the site may be intercepted by others, unless such message or information is encrypted. Sending a message to Jinza does not cause Jinza to have a special responsibility to you.

  1. Disclaimer of Warranty:

12.1 Jinza does not warrant or make any representations regarding the availability, use, timeliness, security, validity, accuracy, reliability, results of use, the content of the site or any other web sites linked to or from the Site.

12.2 Although Jinza intends to take reasonable steps to prevent the introduction of viruses, worms, “Trojan horses” or other destructive materials to this Site, it does not guarantee or warrant that this Site or materials that may be downloaded from this Service do not contain such destructive features. Any material downloaded or otherwise obtained through the use of the site is done at your own discretion and risk and you are solely responsible for any damage to your computer system or loss of data that results from the download of any such material, or use of this site.

12.3 The content of the site is provided “as is” and on an “as available” basis, without warranties of any kind either express or implied. The site has not been compiled or supplied to meet the user’s individual requirements and it is your sole responsibility to satisfy yourself that the service available from this website will meet your needs and requirements prior to entering into any agreement with Jinza.

  • To the fullest extent possible pursuant to applicable law, Jinza disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights. No advice or information, whether oral or written, obtained by you from Jinza shall be deemed to alter this disclaimer of warranty, or to create any warranty.
  1. Warranty on products:
13.1   All goods supplied by the Supplier are warranted free from defects for Return to Base 1 Year from the date of invoice. This warranty does not affect your statutory rights as a consumer.

Where goods are provided with a warranty period greater than 12 months, the first 12 months of the warranty covers all parts and labour costs, where as any subsequent period of the warranty cover only relates to labour costs only. e.g. If a product is sold with a 3 year warranty, the first 12 months covers parts and labour, and the next 24 months covers labour costs only.

As stated above we provide Return to base warranty which means, Customers are liable for the shipping charges for returning of faulty goods. Shipping charges will not be refunded.

13.2   This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Supplier´s instructions, or any alteration or repair carried out without the Supplier´s approval.
13.3   If the goods supplied to you are damaged on delivery, you should notify the Supplier in writing via the Contact Us section of the website within 48 hours of delivery.
13.4   If the goods supplied to you develop a defect while under warranty or you have any other complaint about the goods, you should notify the Supplier in writing via the Contact Us section of the website, as soon as possible, but in any event within 3 days of the date you discovered or ought to have discovered the damage, defect or complaint. Failure to do so will mean that the said defect occurred at the time when it is actually reported to us.
13.5   All Promotional items (free goods e.g mouse/mouse pad/external drive/components etc.) do not carry any Warranty. Jinza will not be held liable for any faults on these items, as they are provided as-is from the respective manufacturer.
13.6   Jinza does not provide warranty services on laptop purchases, please do note that all laptops have to be taken to their respective warranty centres should any issues arise. Service centre information will be provided upon request.
13.7   For Any laptop that is sent in under warranty due to a fault, in the case that the same unit is no longer available / in-stock, a credit note will be passed for the value of the item sent in by the respected serivce agent to be used on a new purchase. The Service centre credit is final and no negotiations will be accepted.

 

  1. Limitation of Liability:

Jinza will not be liable for any damages of any kind arising out of or relating to the use or the inability to use this site, its content or links, including but not limited to damages caused by or related to errors, omissions, interruptions, defects, delay in operation or transmission, computer virus, line failure, and all other direct, indirect, special, incidental or consequential damages even if Jinza has been advised of the possibility of such damages.

  1. Indemnity:

You agree to indemnify and hold harmless Jinza, its directors, officers, shareholders, managers, employees, family members, subsidiaries, affiliates, contractors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement.